Turn every conversation
into sales
AskSpot advises customers like your best salesperson and automates support — across every channel and 200+ languages. You cut support costs and grow sales.
200+
languages
100+
clients in Europe
4.4/5
★★★★★ conversation rating
spotTrusted by leading e-commerce brands
One agent, two products
Sells in chat. Lightens the inbox.
On chat
A trusted seller that closes the sale
Answers instantly, guides customers through products and closes the sale — resolving up to 75% of cases without a human.
- Guided product recommendation
- Answers about products, delivery and returns
- Proactive nudges at the right moment
AskSpot Assistantonline
How it works
Everything a great salesperson needs
Conversational search
Customers ask in natural language and find the right products — without clicking through categories.
Guided recommendation
The agent guides shoppers, compares products and recommends the best options based on their needs.
Smart FAQ
Answers about products, delivery and returns — grounded in your store’s own data.
Conversion nudges
Subtle prompts at the right moment in the conversation that help customers decide.
Conversation analytics
Insight into what customers look for and what to improve in your offer and support.
200+ languages
Consistent support in every customer’s language, around the clock.
How AskSpot grows sales in e-commerce
AI Product Advisor
Sales recommendations
Order & support automation
Product-page answers
An AI agent that helps you sell
It acts like a real in-store seller — understanding your catalog and guiding the customer to the right product.
- Understands your product feed and content
- Talks in 200+ languages
- Compares products based on needs
- Recommends the best options
Chat users buy up to 3× more!
Recommendations that grow sales
Personalized guidance that helps customers choose, compare and buy.
- Matches products to needs and budget
- Suggests add-ons (cross-sell, up-sell)
- Offers alternatives for out-of-stock items
Up to +10% revenue uplift.
Order & support automation
Handles repetitive requests without a human.
- Order status, changes, returns and complaints
- Automatic categorization and summaries
- Handover to CRM / ticketing system
Up to 75% of cases resolved automatically.
Product-page question resolution
Removes hesitation at the exact moment of decision.
- Specs and compatibility
- Delivery and returns
- Features and use cases
Up to 90% of product-page questions resolved.
Simple onboarding
How AskSpot works
AskSpot connects to your store, understands your catalog and helps customers make the right buying decision.
Step 01
Connect your store
AskSpot integrates with your product catalog and support systems in a few simple steps.
Step 02
Assist customers in real time
AI helps customers discover products, compare options and quickly find answers to their questions.
Step 03
Turn conversations into sales
AskSpot recommends the right products and helps customers complete the purchase.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
Case studies
Real results for e-commerce stores
See how online retailers use AskSpot to automate conversations, reduce support workload and grow sales.
How Morele.net cut customer service costs by 90%
Morele.net cut customer service costs by 90% and went from 50 support agents to 5. AskSpot resolves 71% of its 37,600 monthly chats with no human, and answers Allegro marketplace questions from the same catalog.
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How Militaria resolves 83% of chats in 9 languages
Militaria.pl runs AskSpot AI chat across three domains in nine shopper languages: 48% product recommendation click-through, 27% add-to-cart after a chat and 83% of chats resolved with no human — 16,600 conversations a month, over half after hours.
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How 4FIZJO automated 50% of customer inquiries with AI
4FIZJO cut website calls and messages by 40% and automates a third of its helpdesk tickets. AskSpot's AI Chat resolves 74% of its 21,360 monthly chats with no human, across 6 markets, and its Inbox Agent clears email and Allegro tickets in Thulium.
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How Taiwangun’s AI inbox answers airsoft email in 6+ languages
Taiwangun's AskSpot AI Inbox Agent reads every support email in Freshdesk in the shopper's own language — 4,700 emails over two months, more than half of them not in Polish, 63% arriving after hours, 31% resolved end to end with no human.
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How Tatuum turns 18% of fashion chats into a sale
Tatuum's AskSpot sales agent turns 18% of chats into a purchase and 28% into cart-adds — reading the size chart from real body measurements, in Polish and Hungarian. Its inbox agent auto-resolves 41% of post-sale emails.
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How Twoje Meble fills 1 in 5 furniture carts
Twoje Meble's AI sales agent adds an item to the cart in 18.5% of chats and resolves 88% with no human — 2,057 furniture conversations a month, 41% of them after the showroom closes.
Read the story →
See every story
Every merchant we have measured — what shoppers asked, what the agent did, and the numbers it moved.
Browse them all →
Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot enables us to provide superior support for Ariston customers at every stage — from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value — they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right items, but also automatically checks the status of orders and complaints — relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“AskSpot has genuinely improved our customer service — customers get answers faster, and the team handles fewer repetitive tickets.”
“Great collaboration and excellent business results. Most importantly, our customers enjoy using AskSpot because of its accurate and quick responses.”
See every testimonial
Read what the e-commerce teams who put AskSpot live say about working with it.
Check all the testimonials →
Integrates with your stack
Ready to make every conversation sell?
Book a demo and see AskSpot on your own catalog. Onboarding takes a few days.