What it is
See the product before it ships
The virtual fitting room – also called a virtual try-on – lets a shopper attach a photo in the chat and see the product where it belongs – a garment on them, a sofa in their living room – so a considered purchase feels certain instead of a gamble. It’s the answer to a question shoppers already ask: “can I see it in my room first?”
Step 01
Upload a photo
The shopper attaches a photo of themselves or their room, right in the chat.
Step 02
AI places the product
The Agent renders the item on the photo – the right size, in the right spot.
Step 03
Buy with confidence
Seeing it removes the last doubt – so the shopper adds to cart, and returns fewer items.
01 · Fashion
Try it on, without the fitting room
A shopper sends a photo and sees the garment on themselves – the fit, the length, the colour on their own frame – so they order the right size the first time.
- Shows the piece on the shopper’s own photo
- Answers “will this suit me” before the order, not after
- Fewer size-and-fit returns
spot spot02 · Home & furniture
Place it in the actual room
For furniture and homeware, the shopper photographs their space and sees the piece in it – to scale, in their light – answering the doubt that stalls a big-ticket order.
- Drops the product into the shopper’s own room photo
- Settles size, colour and fit before a considered purchase
- Real shoppers already ask for this – now the Agent can do it
Why it matters
Confidence sells – and cuts returns
The doubt that stops a purchase is “will it look right.” Let the shopper see it on themselves or in their room and that doubt is gone – so more baskets close, and fewer arrive only to be sent back.
See the virtual fitting room on your products
Start a free trial to set up your Agent – or book a demo and we’ll show the virtual fitting room on your own catalog.
Available in
The AI Chat Agent
The virtual fitting room is part of AskSpot’s AI Chat Agent, which answers, searches and sells across your store, on every e-commerce platform, in 200+ languages.
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Testimonials
What our customers say
“AskSpot enables us to provide superior support for Ariston customers at every stage – from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right hardware, but also automatically checks the status of orders and complaints – relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value – they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“I really like how easy it was to configure and launch AskSpot. … It presents products nicely, it features the most important product attributes, and the add to cart button within the chat really helps shorten the customer’s purchase journey. The AI quickly finds and suggests the best product to customers, saving a lot of time compared to humans.”
“At GadziSklep, customers often need more than product information – they’re looking for specific advice on keeping their animal. AskSpot helps them choose the right products for a given species, answers their questions and guides them through the range even when our team is already off. That lets us stay available to customers almost around the clock, without losing service quality. It’s a solution that brings knowledge, advice and sales together in one place.”
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FAQ
Virtual fitting room – questions answered
What is the virtual fitting room?
It lets a shopper attach a photo in the chat and see the product on it – a garment on themselves, or furniture in their own room – so they can picture the item before they buy. It’s also known as a virtual try-on.
Does it work for both fashion and furniture?
Yes. For fashion it shows the piece on the shopper’s own photo; for homeware and furniture it places the product to scale in a photo of their room. Both run in the same chat.
How does a shopper use the fitting room?
They attach a photo in the chat – the Agent handles the rest and returns the preview in the conversation. Shoppers already ask for this (“can I see it in my room?”), so it meets a request they’re making anyway.
Does it reduce returns?
That’s the point. A lot of returns come from “it didn’t look how I expected.” Letting shoppers see the fit or the piece in place before ordering removes that doubt up front.
Which products is it available in?
The virtual fitting room is part of the AI Chat Agent and works on every e-commerce platform the Chat Agent supports, in 200+ languages, with no per-platform setup.