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From real conversations
What furniture shoppers actually ask
Across ~8,600 real store conversations, dimensions, materials and “will it fit?” lead by far — the full topic mix a furniture store handles every day.
Based on ~8,600 real conversations · about 8 messages each · 6 markets, one AI agent.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
Integrates with your stack
Proof
Case studies from this industry and beyond
How Twoje Meble fills 1 in 5 furniture carts
Twoje Meble's AI sales agent adds an item to the cart in 18.5% of chats and resolves 88% with no human — 2,057 furniture conversations a month, 41% of them after the showroom closes.
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How Moderno resolves 86% of furniture chats with no human
Moderno's AskSpot chat agent resolves 86% of furniture questions with no human — delivery timing, sizing, stock and order changes — and turns 12% of chats into cart-adds. 1,305 conversations a month, over a third after hours.
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How Eurofirany turns 1 in 9 chats into an order
A curtain is bought on arithmetic — a 170 cm rail needs a 350 cm panel. Eurofirany's AskSpot agent: 26% of chats fill a basket, 11% buy, 94% resolved.
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How Edinos resolves 87% of furniture chats with no human
Edinos' AskSpot agent answers furniture fit, colour and delivery across 35,818 products — 87% of chats resolved with no human, 15% add to cart, 58% CTR.
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How Morele.net cut customer service costs by 90%
Morele.net cut customer service costs by 90% and went from 50 support agents to 5. AskSpot resolves 71% of its 37,600 monthly chats with no human, and answers Allegro marketplace questions from the same catalog.
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How Militaria resolves 83% of chats in 9 languages
Militaria.pl runs AskSpot AI chat across three domains in nine shopper languages: 48% product recommendation click-through, 27% add-to-cart after a chat and 83% of chats resolved with no human — 16,600 conversations a month, over half after hours.
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See every story
Every merchant we have measured — what shoppers asked, what the agent did, and the numbers it moved.
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Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot enables us to provide superior support for Ariston customers at every stage — from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value — they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right items, but also automatically checks the status of orders and complaints — relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“AskSpot has genuinely improved our customer service — customers get answers faster, and the team handles fewer repetitive tickets.”
“Great collaboration and excellent business results. Most importantly, our customers enjoy using AskSpot because of its accurate and quick responses.”
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Read what the e-commerce teams who put AskSpot live say about working with it.
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