Klaviyo integration
AskSpot for Klaviyo
Every lead your chat captures — email and name — lands in a Klaviyo list, ready for your welcome flow. No forms to build, no export to run.
What you get
- Chat-captured contacts synced to a Klaviyo list automatically
- Newsletter sign-ups and contact-form leads straight from the conversation
- Email and name captured — plus optional profile properties like lead source or page
- A dedicated list, so chat leads are easy to track and flow separately
- Works on any Klaviyo plan — the free tier is enough to start
Requirements
Two values, and you’re connected
You provide
Private API Key + List ID
Plan
Any Klaviyo plan
the free tier works to start
Install
No code
~5 minutes on your side
Data sent
Email and name
extra profile properties optional
- Lists
- Profiles
- Subscriptions
- Welcome flows
- Newsletter sign-ups
How the connection is built
Two layers, and we handle the wiring
The chat collects the contact, Klaviyo receives it. You hand us two values and we set up the rest.
01
Lead capture in chat
The assistant collects the contact mid-conversation — a newsletter sign-up prompt or a contact-form step inside the chat. We set up the scenarios with you; the shopper never leaves the conversation to subscribe.
Required
02
Klaviyo API
Generate a Private API Key in Klaviyo (Settings → API Keys) with Lists, Profiles and Subscriptions scopes, grab the List ID from the list’s URL, and send us both. Every captured contact is added to that list, ready for a welcome email or any flow you build.
Required
The Private API Key is a secret — send it to us privately, never in front-end code. We recommend a dedicated list so chat leads stay easy to measure.
Turn chats into subscribers
Book a demo and we’ll show the chat capturing a lead into Klaviyo on your own store.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
One platform, two agents
Meet the agents behind AskSpot
By industry
Which industry are you in?
Every vertical asks different questions — see how AskSpot answers them from your store’s own catalogue.
Case studies
Real results for e-commerce stores
See how online retailers use AskSpot to automate conversations, reduce support workload and grow sales.
How Morele.net cut customer service costs by 90%
Morele.net cut support costs 90%, from 50 agents to 5. AskSpot resolves 65% of its 37,600 monthly chats with no human and answers Allegro questions too.
Read the story →
How Militaria resolves 72% of chats in 9 languages
Militaria.pl runs AskSpot across three domains in nine languages: 27% add-to-cart after a chat, 72% resolved with no human, 16,600 conversations a month.
Read the story →
How 4FIZJO resolves 61% of customer chats with AI
AskSpot's AI Chat resolves 61% of 4FIZJO's 21,360 monthly chats with no human across 6 markets; its Inbox Agent auto-resolves 25% of email tickets.
Read the story →
How PHH Group handles 56,000 marketplace chats a month
PHH Group runs AskSpot across pigu.lt, 220.lv, kaup24.ee and hobbyhall.fi — 56,000 conversations a month, 43% in the native apps, 55% resolved by AI.
Read the story →
How Casu closes a purchase in 13% of footwear chats
Polish footwear house Casu turns fit questions into sales: 12.8% of chats end in a purchase, 18.8% add to cart, 78% click the shoe the AI recommends and 70% resolve with no human — on IdoSell.
Read the story →
How KODANO resolves 55% of eyewear chats with no human
KODANO's AskSpot agent resolves 55% of chats with no human across 10 European storefronts — diopters, PD, lens behaviour and order status. 13.1% add to cart.
Read the story →
See every story
Every merchant we have measured — what shoppers asked, what the agent did, and the numbers it moved.
Browse them all →
Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot has become important support for Ogrodosfera in day-to-day customer service — it answers repetitive questions about products, delivery, payments and orders quickly, even outside our consultants’ working hours, and helps customers search a broad catalogue: from parameters and dimensions to assembly, use and choosing accessories. It takes routine contacts off the team, giving shorter response times, more consistent communication and a better customer experience in peak season. We treat AskSpot not just as a support-automation tool, but as part of developing customer experience and sales.”
“AskSpot enables us to provide superior support for Ariston customers at every stage — from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value — they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right hardware, but also automatically checks the status of orders and complaints — relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“AskSpot has genuinely improved our customer service — customers get answers faster, and the team handles fewer repetitive tickets.”
See every testimonial
Read what the e-commerce teams who put AskSpot live say about working with it.
Check all the testimonials →
Before you connect
The questions we get asked
Do I need a paid Klaviyo plan?
No. Klaviyo’s free tier (up to 250 contacts and 500 sends a month) is enough to start, and the integration works on any plan.
What data does AskSpot send to Klaviyo?
By default the shopper’s email and name. Optionally we can add profile properties such as the lead source or the page the chat happened on, so your flows have more to work with.
Can I use an existing list?
Yes, but we recommend a dedicated list for chat leads. It makes performance easy to track and lets you build a welcome flow specific to the people who came in through chat.
How long does setup take?
About five minutes on your side to create the key and copy the List ID. Once we have both, we configure and test the integration within one to two business days.
Is the API key safe to share?
The Private API Key gives access to your Klaviyo data, so send it to us privately — never place it in front-end code or a public channel. It can be revoked in Klaviyo at any time.