spotHow it works
Connect once – AI sells everywhere
No coding required – AskSpot reads data straight from your platform and gets to work right away.
Step 01
Connect your platform
Authorize the connection with your store platform or marketplace in minutes – no code changes.
Step 02
AskSpot syncs your data
The AI keeps reading your product catalog, stock levels and order statuses straight from your platform.
Step 03
AI supports and sells
Customers get answers about products and orders in every channel – 24/7, in 200+ languages.
Integration catalog
Pick your platform
Open a platform to see exactly what AskSpot automates in your store.
InboxOMSAllegroImprove your Allegro store's customer support with AskSpot's AI automation. Automatically answer product and order-related inquiries on Poland's largest marketplace.View →
InboxAmazonEnhance your Amazon customer experience with AskSpot's AI automation. Automatically answer product and order questions while improving response speed.View →
E-commerceAtomStoreEnhance your AtomStore platform with AskSpot's AI-driven customer support automation. Provide instant answers to customer questions while improving operational efficiency.View →
OMSBaseLinkerConnect BaseLinker to AskSpot with one API token so your AI Agents answer "where is my order?" from live order…View →
InboxFreshdeskAutomate customer service workflows in Freshdesk using AskSpot's AI Agent. Respond faster to support tickets while reducing manual workload.View →
E-commerceIDoSellEnhance your IdoSell store with AskSpot's AI Agent. Provide real-time order updates, shipping information, and automated customer support.View →
MarketingKlaviyoConnect AskSpot chat to Klaviyo – every lead the chat captures (email and name) lands in a Klaviyo list, ready…View →
E-commerceMagentoAskSpot's AI Agent answers spec, order and policy questions in Magento from catalogues up to 400,000 products, loading async so…View →
E-commercePrestaShopAskSpot answers product, order and policy questions in PrestaShop from your catalogue and adds to cart – an AI Agent,…View →
E-commerceRedCartAdd AskSpot's AI Agent to your RedCart store. Answer product and order questions, recommend from your catalog and automate routine…View →
E-commerceShoperImprove your Shoper store's customer support with AskSpot's AI Agent. Automate responses to product inquiries, order questions, and store policies.View →
E-commerceShopifyShopify chatbot or full AI Agent? AskSpot answers product and order questions, tracks shipments and recommends from your catalogue, in…View →
InboxThuliumConnect AskSpot's AI Agent to Thulium to automate omnichannel customer service. Resolve tickets, chats and emails faster while your team…View →
E-commerceWooCommerceMore than a WooCommerce chatbot – AskSpot's AI Agent handles product, order-status and returns questions and adds to cart, installed…View →
InboxZendeskConnect AskSpot's AI Inbox Agent to Zendesk to read, categorise and answer support tickets – on the queue you choose,…View →
See the platform on your store
Start a free trial today, no credit card required, and set it up in the panel – or book a demo and we’ll set it up on your products for you.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce – with data protection, reliable AI and full operational control.
Case studies
Real results for e-commerce stores
See how online retailers use AskSpot to automate conversations, reduce support workload and grow sales.
How Morele.net cut customer service costs by 90%
Morele.net cut support costs 90%, from 50 agents to 5. AskSpot resolves 65% of its 37,600 monthly chats with no human and answers Allegro questions too.
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How Militaria resolves 72% of chats in 8 languages
Militaria.pl runs AskSpot across three domains in eight languages: 61% recommendation click-through, 26% add-to-cart after a chat, 72% resolved with no human.
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How 4FIZJO resolves 61% of customer chats with AI
AskSpot's AI Chat resolves 61% of 4FIZJO's 21,360 monthly chats with no human across 6 markets; its Inbox Agent auto-resolves 25% of email tickets.
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How Ogrodosfera turns garden questions into €412,000 a month
A pergola is bought on specs, not on a whim. Ogrodosfera's AskSpot Agent answers dimensions, materials and wind ratings – €412,000/mo in chat orders.
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How PHH Group handles 56,000 marketplace chats a month
PHH Group runs AskSpot across pigu.lt, 220.lv, kaup24.ee and hobbyhall.fi – 56,000 conversations a month, 43% in the native apps, 55% resolved by AI.
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How Senetic turns 19.5% of technical IT chats into cart-adds
Senetic's AskSpot Agent answers port, PoE and compatibility questions across seven European storefronts. 19.5% add to cart, 8.1% buy, 62% resolved by AI.
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See every story
Every merchant we have measured – what shoppers asked, what the agent did, and the numbers it moved.
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Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot enables us to provide superior support for Ariston customers at every stage – from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right hardware, but also automatically checks the status of orders and complaints – relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value – they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“I really like how easy it was to configure and launch AskSpot. … It presents products nicely, it features the most important product attributes, and the add to cart button within the chat really helps shorten the customer’s purchase journey. The AI quickly finds and suggests the best product to customers, saving a lot of time compared to humans.”
“At GadziSklep, customers often need more than product information – they’re looking for specific advice on keeping their animal. AskSpot helps them choose the right products for a given species, answers their questions and guides them through the range even when our team is already off. That lets us stay available to customers almost around the clock, without losing service quality. It’s a solution that brings knowledge, advice and sales together in one place.”
See every testimonial
Read what the e-commerce teams who put AskSpot live say about working with it.
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