spotHow it works
Connect once — AI sells everywhere
No coding required — AskSpot reads data straight from your platform and gets to work right away.
Step 01
Connect your platform
Authorize the connection with your store platform or marketplace in minutes — no code changes.
Step 02
AskSpot syncs your data
The AI keeps reading your product catalog, stock levels and order statuses straight from your platform.
Step 03
AI supports and sells
Customers get answers about products and orders in every channel — 24/7, in 200+ languages.
Integration catalog
Pick your platform
Open a platform to see exactly what AskSpot automates in your store.
InboxAllegroImprove your Allegro store's customer support with AskSpot's AI automation. Automatically answer product and order-related inquiries on Poland's largest marketplace.View →
InboxAmazonEnhance your Amazon customer experience with AskSpot's AI automation. Automatically answer product and order questions while improving response speed.View →
CMSAtomStoreEnhance your AtomStore platform with AskSpot's AI-driven customer support automation. Provide instant answers to customer questions while improving operational efficiency.View →
InboxBaseLinkerConnect AskSpot with BaseLinker to streamline customer support across multiple sales channels and marketplaces.View →
InboxFreshdeskAutomate customer service workflows in Freshdesk using AskSpot's AI assistant. Respond faster to support tickets while reducing manual workload.View →
CMSIDoSellEnhance your IdoSell store with AskSpot's AI-powered assistant. Provide real-time order updates, shipping information, and automated customer support.View →
CMSMagentoEnhance your Magento store with AskSpot’s AI-powered assistant. Automatically respond to product and order inquiries while improving customer experience and…View →
CMSPrestaShopDeliver smarter customer support in your PrestaShop store with AskSpot's AI-powered automation. Answer product and order inquiries instantly while reducing…View →
CMSRedCartAdd AskSpot's AI assistant to your RedCart store. Answer product and order questions in real time, recommend from your catalog…View →
CMSShoperImprove your Shoper store's customer support with AskSpot's AI assistant. Automate responses to product inquiries, order questions, and store policies.View →
CMSShopifyAutomate customer conversations in your Shopify store with AskSpot's AI assistant. Deliver real-time support for product questions, order updates, and…View →
InboxThuliumConnect AskSpot's AI assistant to Thulium to automate omnichannel customer service. Resolve tickets, chats and emails faster while your team…View →
CMSWooCommerceAutomate customer conversations in your WooCommerce store with AskSpot's AI assistant. Deliver instant support for product questions, order updates, and…View →
InboxZendeskConnect AskSpot's AI inbox agent to Zendesk to read, categorise and answer support tickets — on the queue you choose,…View →
See the platform on your store
Book a demo and we’ll show both modules working on your catalog.
Security and control you can trust
AskSpot is designed to operate safely in demanding e-commerce — with data protection, reliable AI and full operational control.
Case studies
Real results for e-commerce stores
See how online retailers use AskSpot to automate conversations, reduce support workload and grow sales.
How Morele.net cut customer service costs by 90%
Morele.net cut support costs 90%, from 50 agents to 5. AskSpot resolves 65% of its 37,600 monthly chats with no human and answers Allegro questions too.
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How Militaria resolves 72% of chats in 9 languages
Militaria.pl runs AskSpot across three domains in nine languages: 27% add-to-cart after a chat, 72% resolved with no human, 16,600 conversations a month.
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How 4FIZJO resolves 61% of customer chats with AI
AskSpot's AI Chat resolves 61% of 4FIZJO's 21,360 monthly chats with no human across 6 markets; its Inbox Agent auto-resolves 25% of email tickets.
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How Ogrodosfera turns garden questions into €412,000 a month
A pergola is bought on specs, not on a whim. Ogrodosfera's AskSpot agent answers dimensions, materials and wind ratings — €412,000/mo in chat orders.
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How Edinos resolves 56% of furniture chats
Edinos' AskSpot agent answers furniture fit, colour and delivery across 35,818 products — 56% of chats resolved, 15.2% add to cart, 58% CTR.
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How SFD turns 26% of chats into cart-adds
SFD's AskSpot agent adds a supplement to the basket in 26.2% of chats and resolves 63% with no human — 4,200 conversations a month across chat and email.
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See every story
Every merchant we have measured — what shoppers asked, what the agent did, and the numbers it moved.
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Testimonials
What our customers say
Reviews from e-commerce companies that automate support and improve customer experience with AskSpot.
“AskSpot has become important support for Ogrodosfera in day-to-day customer service — it answers repetitive questions about products, delivery, payments and orders quickly, even outside our consultants’ working hours, and helps customers search a broad catalogue: from parameters and dimensions to assembly, use and choosing accessories. It takes routine contacts off the team, giving shorter response times, more consistent communication and a better customer experience in peak season. We treat AskSpot not just as a support-automation tool, but as part of developing customer experience and sales.”
“AskSpot enables us to provide superior support for Ariston customers at every stage — from pre-purchase advice to post-sale and service assistance. Equally important, Ariston benefits from the valuable insights AskSpot delivers about customer preferences, which help us continuously improve the customer experience.”
“We have been impressed by how AskSpot delivers a seamless experience for our customers while remaining incredibly intuitive for our own team to manage.
Beyond the ease of use, the detailed analytics and reports are of enormous value — they help us make better decisions around customer satisfaction. Behind AskSpot stands a team that puts innovation first and keeps developing the product to match changing business needs.”
“AskSpot is a revolutionary solution for us. We provide our customers with the key information they need instantly while simultaneously reducing the workload of customer service.”
“AskSpot has significantly improved customer service in our stores. The assistant not only searches the product catalog and helps customers choose the right hardware, but also automatically checks the status of orders and complaints — relieving the team and shortening response times.
The greatest value for us is the scalability of the solution and the ease of integration with additional stores and markets. We treat AskSpot as a strategic component of our customer experience development and sales automation.”
“AskSpot has genuinely improved our customer service — customers get answers faster, and the team handles fewer repetitive tickets.”
See every testimonial
Read what the e-commerce teams who put AskSpot live say about working with it.
Check all the testimonials →