Sales & Support
AI chat
for e-commerce
Turn product questions into purchases - 24/7, in 20 languages.
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Why e-commerce stores lose sales without an AI chat?
Lost conversions
Shoppers leave because they can't find the right product or get answers fast enough.
Dead search results
Standard site search returns a list. ~50% of sessions start on a product page with unanswered questions.
Scale without headcount
Expanding to new markets means more CS cost. AI handles it without hiring.
See what AskSpot looks like on your store.
2-week free trial. 2–3 day implementation. No lock-in.
Any question, any page, any language
A shopper lands on a product page and types a question — or picks from smart suggestions. AskSpot understands natural language in 20+ languages and knows exactly which page they're on.
Real-time search across your entire product feed
AskSpot scans your live product catalog, understands context, and finds the most relevant match — including photo search. No dead ends, no generic results.
Narrows options Compares products Finds the right fit
The agent asks clarifying questions, compares specs side-by-side, and surfaces exactly what the shopper needs — even suggesting alternatives when something's out of stock.
From decision to cart - without a bounce
Free shipping nudge, cross-sell, discount code, checkout assist. The conversation ends in a purchase, not an abandoned tab.
Everything your store needs to sell smarter.
Three modules. One agent. Working together from first question to final purchase.
AI product expert - on every page
Turn almost-buyers into customers
Handles orders, returns, payments
New markets without team scaling
Over 200+ teams worldwide rely on us.
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conversion uplift
chat-to-purchase rate
product rec CTR
stores live
Integrate with the best tools in the market
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FAQs
Everything you need to know before getting started.
AskSpot connects to your live product feed and uses your catalog data - prices, descriptions, availability, specs - to answer questions accurately in real time.
Yes - AskSpot supports 20+ languages simultaneously. One store can serve customers in Polish, English, German and more without any manual configuration.
Most stores go live in 2–3 business days. No changes to your existing store setup are required.
Yes. AskSpot integrates with Shopify, IdoSell, RedCart, Allegro, Amazon and more. Implementation takes 2–3 business days.
Regular chatbots follow fixed scripts. AskSpot understands natural language, reads your live product feed in real time, and gives personalised recommendations - like a salesperson, not a decision tree.
AskSpot is an AI agent platform built exclusively for e-commerce businesses. The platform automates customer service interactions across live chat, email, and marketplace inboxes - handling product questions, order management, and support ticket resolution without human involvement.
See AskSpot in action
Talk to our team
We’re happy to help.
