AI sales agent for
e-commerce

Turn product questions into purchases - 24/7, in 20 languages.

Why e-commerce stores lose sales without an AI agent

Lost conversions

Shoppers leave because they can't find the right product or get answers fast enough.

Dead search results

Standard site search returns a list. ~50% of sessions start on a product page with unanswered questions.

Scale without headcount

Expanding to new markets means more CS cost. AI handles it without hiring.

See what AskSpot looks like on your store.

2-week free trial. 2–3 day implementation. No lock-in.

Customer asks

Any question, any page, any language

A shopper lands on a product page and types a question — or picks from smart suggestions. AskSpot understands natural language in 20+ languages and knows exactly which page they're on.

Agent searches your catalog

Real-time search across your entire product feed

AskSpot scans your live product catalog, understands context, and finds the most relevant match — including photo search. No dead ends, no generic results.

Personalised recommendation

Narrows options. Compares products. Finds the right fit.

The agent asks clarifying questions, compares specs side-by-side, and surfaces exactly what the shopper needs — even suggesting alternatives when something's out of stock.

Guides to purchase

From decision to cart - without a bounce.

Free shipping nudge, cross-sell, discount code, checkout assist. The conversation ends in a purchase, not an abandoned tab.

Everything your store needs to sell smarter.

Three modules. One agent. Working together from first question to final purchase.

01
Product Discovery

Your AI product expert - on every page, for every shopper.

Product Search
AskSpot AI Agent ask user basic questions and suggest a few products that are aligned with the user request, intent and requirements.
Product Photo Search
AskSpot allows users to search products by a photo that can be uploaded into the chatbox.
Product page assist
Answers questions in context of the page the shopper is on
Product compare
Side-by-side spec comparison, inside the chat
Product Alternatives
Suggests substitutes when a product is out of stock
Product Buying guides
Helps undecided shoppers choose with confidence
02
Checkout & conversion

Turn almost-buyers into customers.

Free shipping nudge
Reminds shoppers how close they are to free delivery
Cross-sell / upsell
Suggests relevant add-ons at the right moment
Additional services
Recommends warranties, accessories, bundles
Auto-checkout assist
Guides shoppers through checkout without leaving the chat
03
Platform & reach

Scale to new markets without scaling your team.

20+ language support
Serve shoppers in their native language, automatically
Conversation history
Picks up where the last conversation left off
Newsletter / lead capture
Collects emails during natural conversation
Coming soon
Virtual fitting
Try before you buy - for fashion stores.
Coming soon
Voice chat
Let shoppers ask questions by voice.

Over 200+ teams worldwide rely on us.

AskSpot reduced customer service inquiries by 30% while enabling consistent support across 20 European platforms.
"Great collaboration and excellent business results. Most importantly, our customers enjoy using AskSpot because of its accurate and quick responses."
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FAQs

Everything you need to know before getting started.

What data does AskSpot use to answer product questions?

AskSpot connects to your live product feed and uses your catalog data - prices, descriptions, availability, specs - to answer questions accurately in real time.

Can AskSpot handle multiple languages at once?

Yes - AskSpot supports 20+ languages simultaneously. One store can serve customers in Polish, English, German and more without any manual configuration.

How long does it take to implement AskSpot?

Most stores go live in 2–3 business days. No changes to your existing store setup are required.

Does AskSpot work with my e-commerce platform?

Yes. AskSpot integrates with Shopify, IdoSell, RedCart, Allegro, Amazon and more. Implementation takes 2–3 business days.

How is AskSpot different from a regular chatbot?

Regular chatbots follow fixed scripts. AskSpot understands natural language, reads your live product feed in real time, and gives personalised recommendations - like a salesperson, not a decision tree.

What is AskSpot?

AskSpot is an AI agent platform built exclusively for e-commerce businesses. The platform automates customer service interactions across live chat, email, and marketplace inboxes - handling product questions, order management, and support ticket resolution without human involvement.

See AskSpot in action

Discover how AskSpot helps e-commerce stores turn customer conversations into sales.
Book a demo

Talk to our team

Have questions about integrations, security, or how AskSpot fits your store?
We’re happy to help.
Free Consultation